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Technicians running routes from a phone or tablet

Field technician

Everything you need to run a route from your truck: today's stops, logging a visit with chemistry and photos, work orders, truck inventory, and team chat.

These chapters cover the day-to-day field work in myPoolFlow. If you also help run the company, the owner guide covers customers, billing, inventory, and team setup.

  1. Getting started as a technician

    Sign up, request to join your company, and learn the tabs you'll use in the field every day.

  2. Today's route

    Start your day, navigate stop to stop, log visits, and clock out at the end.

  3. Logging a visit

    Record chemistry, chemicals used, tasks, photos, and notes — even when you have no signal.

  4. Work orders & quotes

    Knock out work-order tasks on a stop, see what quotes the office has scheduled for you, and what to do when a customer asks about an approval link.

  5. My truck inventory

    See what's on your truck, post receipts after loading at the warehouse, and reconcile usage from visits.

  6. Team chat

    Coordinate with your crew using the Everyone room or smaller group chats — without using your personal SMS.

  7. Team route map

    See where teammates are working today and how stops are grouped across the team.

  8. Planning ahead (the Schedule tab)

    See your week, jump between days, and use today's route as the entry point for fieldwork.

  9. Getting help

    Open a support ticket from inside the app and find the public help links.