Visit requirements & default checklist

Decide which chemistry readings and tasks technicians must log on every visit, and tune the per-pool overrides.

Why visit requirements matter

Visit requirements are the readings and checklist items technicians must complete before they can save a visit as finished. Setting them at the company level keeps every tech consistent and avoids missing data when something goes wrong on a pool.

Set the company-wide defaults

Open More → Settings → Default visit requirements. The screen has two parts:

  • Visit requirements editor — toggles for each chemistry reading and task that should be required by default.
  • Checklist items — free-text checklist items technicians have to tick at every visit (e.g. brush walls, empty skimmer basket).

When you tap Save, you get two optional propagation switches:

  • Apply required-fields default to every pool — overwrites per-pool requirement overrides so every pool matches the new company default.
  • Reset upcoming planned visits — clears requirement overrides on scheduled stops so they match the new defaults too.
Default visit requirements screen with chemistry toggles and checklist items.
Default visit requirements: required readings and checklist items for every visit.

Override requirements for one pool

For pools that need extra readings (e.g. salt for a saltwater spa, ORP for commercial pools), open the pool from Clients & billing, then tap Visit log requirements (this pool). Per-pool overrides apply on top of company defaults — you can add requirements without affecting everyone else.

How techs experience requirements

On Log visit, required readings appear with a small indicator and the Save visit button stays disabled until every required field has a value and every checklist item is ticked. Techs see a clear list of what's missing.